Note Studio GTD Refresher
5. The Inbox
All day, every day, things are bouncing into your life which create work for you to do.
For example, every time a piece of mail arrives in your mailbox, it may be:
- something you can throw away and ignore (eg junk mail)
- something you want to keep to read later (eg a newsletter)
- something you need to act on, either now or in the future (an invitation, a bill to pay, a form to return, an offer to consider etc)
In GTD these items are called 'inputs'.
Now, I've just mentioned your mailbox, but these inputs are actually coming at you from a lot of directions! You've got phones,
voicemail, email, faxes, meetings, your boss talking to you, and so on. Every time an input comes in, it could contain work
for you to do.
Is it any wonder we feel busy?
In GTD, incoming items (inputs) come into an Inbox. Now, when I say 'inbox', you're probably picturing one of those in-trays which sits on your desk, storing incoming pieces
of paper.
But I want to give you a broader definition of an inbox:
An Inbox is where you store inputs before you get them into your system.
At this stage, you might be thinking, "I don't have an inbox!"
But using the above definition, that is unlikely to be the case. In fact, if you don't have a well-defined inbox, most likely
you have more inboxes than anyone! Where do you store incoming items that haven't made it into your system yet?
- beside the front door
- kitchen table
- on top of the TV
- your nearly-full answering machine
- your overflowing email inbox
- the back seat of your car
- next to your bed...
Without well-defined inboxes, you probably have items waiting your attention everywhere. That's exhausting, because you see
them everywhere you look.
Generally, it simplifies everything if you have as few inboxes as possible. It makes going through them much easier, and more
reliable.
Personally, I have managed to get my system down to four inboxes:
- the "inbox" in my email program, where new emails arrive,
- a physical in-tray at my work,
- a second physical paper tray at my home
- an 'inbox' page on my computer/Palm PDA.
Any input from any source, will end up in one of those four inboxes:
- email comes into my email inbox
- home, work, and cell-phone messages are written on a scap of paper and deposited in either my home or work intray, or transferred to my 'inbox' page on my computer/PDA.
- faxes are transferred to my home intray
- physical mail is transferred to my home intray
- conversation records, verbally-assigned tasks, or meeting notes end up on scraps of paper in my physical in-trays.
This means I often use a piece of paper to represent a physical object. Say my garden hose gets a hole in it. Whereas I formerly
would have left my hose somewhere obvious, so I kept tripping over it until I fixed it, now it will go on a scrap of paper
in my intray - "fix garden hose" - and I can actually pack the hose away out of sight. That's the idea of an inbox - it stores
inputs, until we can give them some attention.
You might want to think about the inboxes you have in your life, and consider whether you can simplify them at all.
Next, we're going to look at the trouble with most people's inbox.
Note Studio and Your Inbox
Note Studio can be used as an inbox, by using it as a capture tool. We'll talk about capture tools later, but the key is, they're for jotting down thoughts and ideas when and where they occur
to you. You store them in your capture tool, until you are ready to transfer them into your full GTD repository. In this way,
you're using part of your Note Studio as an inbox.