Note Studio
FAQ
Evaluating the Demo
- I'm having trouble downloading the demo. Can you help?
- I'm having a problem during install. Help!
- When I download the Palm-only version, I have to choose between PC and Mac. Why?
- What are the limitations on the demo?
- I'm trying to uninstall the demo but it still shows up during Hot-Sync. How do I remove it?
Purchasing, Upgrading, Licensing
- I used Note Studio version 2. How do I upgrade?
- I chose 'No' and so did not upgrade my data during the install. Can I run the upgrade tool later?
- I upgraded to version 3 and now I can't see any data. Where is it?
- I upgraded from Version 2 and can't see the sample books - where are they?
- When I buy the full version, can I use all my data from the demo?
- Is it true that upgrades are free?
- How often do you release updates?
- What is the current version?
- How do I download the latest version?
- The download link is broken! Can you help?
- How do I install an upgrade version?
- Where do I buy from?
- Can I switch my licence from a PC version to a Mac?
- I have two Palms - do I need to buy Note Studio twice?
- Can I install Note Studio on my home computer and my work computer?
- How do I install Note Studio onto my second computer?
General Note Studio Questions
- What are back-links?
- Why don't back links show me the links from other books?
- Where is the documentation?
- What sort of encryption does Note Studio use?
- When you encrypt a page, any page you link to should also be encrypted, shouldn't it?
- I've forgotten my password - how do I recover my encrypted data?
- Can I insert pictures?
- How can I see more than one back-link result for the same page?
- How can I search within a page?
- Is there a good way to move books between two different collections?
- How can I split one book into two different books?
- How can I see all the different possible markup?
- I don't like Note Studio markup. Can I use a different format?
Version-specific questions
Desktop Version (Mac and PC)
- How do I load an XML book into Note Studio?
- Why won't my XML file load?
- I exported a book to HTML. How do I change the stylesheet?
- How do I rearrange the order of my Collections?
- How do I restore my data from a backup?
- How do I restore an individual book from a backup?
- Why is Navigation suddenly so slow?
- My Library is empty. What should I do?
- Can I change the backup behaviour, so it doesn't keep asking me each time I close Note Studio?
- Where is my iki.ini file?
Mac OSX
- Will Note Studio run on OS 9?
- What version of OSX do I need?
- What other software do I need?
- Why do I need 'Missing Sync'?
PC
- I want to make my notes available in Microsoft Word. Is this possible?
- Can I import notes from Microsoft Word?
Palm
- Does Note Studio work with memory cards?
- I want to beam pages and books - is this possible?
- Are 480x320 and 320x480 T3 modes supported?
- Does Note Studio support the Treo600 D-Pad?
- Can I automatically import my Palm Memo items into Note Studio?
- Will Note Studio run on my old Palm?
- Does Note Studio support Alphasmart Dana widescreen?
- Does Note Studio run on T5?
- Does Note Studio support the Garmin hi res screen?
- When I enter a password it should be obscured! Isn't this bad security?
- I use multiple Palms. How do I set the default user so Note Studio doesn't ask me all the time?
Other
Conduit
- How does synching work?
- I see you sometimes talk about one-way sync. What is it?
- How do I set my Note Studio conduit to do one-way sync? Or 2-way synch?
- When I synched I got told there was a merge conflict. What is that?
- How do I know when there is a merge conflict?
- What do I do when I see a merge conflict?
- My Palm is not synching with my Mac. What's wrong?
- My computer is not synching. Why is this?
Plugins
Older versions
- Where is my 2.0 Note Studio data actually stored?
- What is the actual file format used by Note Studio 2.0?